Graduation & Diploma FAQs

By default, the name announced during commencement and listed in the commencement program will be the diploma name you provided on your graduation application. The name will be entered into a 3rd party system called Marching Order, whereby you will have the opportunity to verify and record the pronunciation.

• Undergraduate students can email graduation@charlotte.edu and Graduate students can email their college liaison to update their diploma address.
• Always fill out a Change of Address Form with the U.S. Postal Service in case your diploma has been mailed prior to the “change of address” in our system.
• If your diploma(s) has been ordered and/or mailed, the address cannot be updated.

• Tickets are needed for both the Spring (May) and Fall (December) commencement ceremonies.
• Please check the Commencement website for the availability of extra tickets.

• Please click here to access our online duplicate diploma order form.
• If your diploma requires notarization or if your name has changed, do not proceed with the online ordering system. Please contact Graduation Services at graduation@charlotte.edu. On the online duplicate diploma order form,you will need to use the Submit a Diploma Request button, rather than the Search My Diploma feature in these instances.

• An eDiploma is an official signed and certified PDF of your diploma
• Click here to order an eDiploma for $5

• Your Secure ID safely and securely identifies you in our diploma vendor system.
• Your Secure ID can be found in your Diploma Shipping Notification Email sent by the diploma distributor. Please save this email for future reference as this is required each time you need access to your diploma.
• If you cannot find your Secure ID, contact Graduation Services at graduation@charlotte.edu.

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